Kim and her team at Orian Property Services (North) are amazing. As a holiday cottage owner who doesn’t live close by they have been invaluable to me. They keep my cottage sparkling clean, well maintained and my guests happy – I wouldn’t change a thing.
“We first approached Kim when we decided to set up our newly renovated home as a holiday let. From day one, Kim has been our guide and warrior to make sure that all our hard efforts in renovating and presenting our home would translate into a stunning holiday property experience for each and every guest who would stay with us. Kim helped us with every decision from the start, the different laundry options, supplier contacts and options for welcome pack supplies, managing statutory obligations with PAT testing etc and all the bits in-between!
We are currently overseas and so we have needed to rely on Kim and her team to be our eyes and ears on the ground and to make sure that the cleaning setup and all the little flourishes are perfect every time – and they have excelled! Kim has stayed in constant communication with us and given us so many helpful tips and advice that have not only made our guests experience better but helped us save on our bottom line, which when you are running a holiday let business is paramount. Feedback from our guests has consistently rated the cleaning as 10 stars and so that says it all really! Without Kim and her marvellous team we would not have had the reviews and success with our property to date – we look forward to working with Kim for years to come!!”
“When I started to rent my holiday cottage out commercially I was very anxious as I live 300 miles from it, so it is difficult to get there to sort anything. I need not have worried. Orian Property Services Fully Managed Services have ensured everything runs smoothly. Guests have rated the cottage 100% for cleanliness and on the rare occasion where there has been an out of hours call out, it has been dealt with very efficiently. I made the right choice selecting them to manage my cottage”
I am pleased to recommend Orian Property Services who have been cleaning two of our properties in the Lake District that we have as holiday lets. We have been using them since 2016 to carry out our cleaning and laundry change. Simon, John Paul, Kayleigh and the team carry out an excellent job and always manage the task in a time for our next guests arrival. Our guests very often make reference to how the clean the properties are on arrival and we receive positive feedback due to this service.
I have also hired them on occasion for extra jobs, such as deep cleaning after a renovation. The 24 hour, 7 day a week emergency service is also very handy when we have guests that need something attending to out of hours.
We have also used the maintenance team to help with repairs such as fixing curtain rails that have fallen down, heating that has stopped working and various over issues. They are always very friendly and will help whenever there is some sort of emergency to be sorted.”
We have been using these services since 2016 to carry out our cleaning and laundry change – Simon, John Paul, Kayleigh and the team carry out an excellent job and always manage the task in a time for our next guests arrival Our guests very often make reference to how the clean the properties are on arrival and we receive positive feedback due to this.”
They always do a fantastic job when they are on site. Nothing is too much trouble and they are always on hand to do extra jobs around the school.
Very polite and friendly and always go above and beyond.
Great communication from the team and they always turn up when they say they will. Very happy with the service we receive.”